Look's Beauty Privacy Policy Look’s Beauty is a salon based at 61 Darenth, Road, Dartford, Kent. This privacy policy will explain how our salon uses the personal data we collect from you when you use our services. Topics: 1. What data do we collect? 2. How do we collect your data? 3. How will we use your data? 4. How do we store your data? 5. Marketing 6. What are your data protection rights? 7. What are cookies? 8. How do we use cookies? 9. What types of cookies do we use? 10. How to manage your cookies 11. Privacy policies of other websites 12. Changes to our privacy policy 13. How to contact us 14. How to contact the appropriate authorities What data do we collect? Look's Beauty collects the following data: Personal identification information (Name, home address, email address, phone number etc.,) Medical information for the purposes of the services we provide. How do we collect your data? You directly provide Look's Beauty with all the data we collect. We collect data and process data when you: Voluntarily complete customer information/medical form/consent forms. How will we use your data? Look's Beauty collects your data so that we can: • Book the therapy and treatments we offer, and to manage your account. • Email or Text you with special offers on other products and services we think you might like, or to inform you of any changes to services. Look's Beauty does not hold any paper data on customers who use the facilities. These forms/consent/medical and otherwise are kept with your practitioners/clinician/therapists. How do we store your data? Look's Beauty's proprietor records telephone numbers only for the purpose of passing on to the clinicians, practitioners, and therapists that rent the chairs in the salon. Minimal data is kept at the salon, except for 'sunbed' cards completed by the clientele using that facility; this data is required by Sunbeds (Regulation) Act 2010 to ensure no users are below the stated age of 18. Your therapists, clinicians and practitioners keep all data and medical history, where required, for the strict purpose of your therapy/treatment and these are the forms/medical histories you have voluntarily submitted, securely. Look's Beauty will keep your data including telephone numbers/paper forms for as long as you require the services of our practitioners, clinicians and therapists. This data will be destroyed upon written request, or after a 1-year period of no contact. Once this time period has expired, we will delete your data by shredding paper forms/deleting numbers from any telephone they are saved on and removing emails from phones/computers. Marketing: Look's Beauty, or our therapists, practitioners and clinicians would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Look's Beauty from contacting you for marketing purposes or giving your data to therapists, clinicians and practitioners who rent chairs at our salon. If you no longer wish to be contacted for marketing purposes, please advise at the time of rendering forms to the Salon, or our practitioners, clinicians and therapists. What are your data protection rights? Look's Beauty would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following: The right to access - You have the right to request Look's Beauty for copies of your personal data. We may charge you a small fee for this service. The right to rectification - You have the right to request that Look's Beauty correct any information you believe is inaccurate. You also have the right to request Look's Beauty to complete information you believe is incomplete. The right to erasure - You have the right to request that Look's Beauty erase your personal data, under certain conditions. The right to restrict processing - You have the right to request that Look's Beauty restrict the processing of your personal data, under certain conditions. The right to object to processing - You have the right to object to Look's Beauty's processing of your personal data, under certain conditions. The right to data portability - You have the right to request that Look's Beauty transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@looksbeauty.co.uk Call us at: 01322 229378 Or write to us: Look's Beauty ~ 61 Darenth Road, Dartford, Kent DA1 1LU. What are cookies? Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org How do we use cookies? www.looksbeauty.co.uk does not record cookies for users accessing our website. How to manage cookies (www.looksbeauty.co.uk) does not use tracking cookies or any cookies to record data from our website users. We are obligated to tell you the following: You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. Privacy policies of other websites: Our privacy policy applies only to our website. If you click on a link to another website, you should read their privacy policy. Changes to our privacy policy: Look's Beauty keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 02.08.2020 How to contact us: If you have any questions about Look's Beauty privacy policy, the data we hold on you, or you would like to exercise one of your rights under GDPR, please do not hesitate to contact us. Email us at: contact@looksbeauty.co.uk Call us: 01322 229378 / 07566847523 Or write to us at: Look's Beauty 61 Darenth Road, Dartford, Kent DA1 1LU How to contact the appropriate authority. Should you wish to report a complaint or if you feel that Look's Beauty has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office. Telephone: 0303 123 1113 website: https://ico.org.uk/ Address: Information Commissioner's Office - Wycliffe House, Water Lane Wilmslow Cheshire SK9 5AF Look's Beauty ©2023